Dolphin Bay is a well-established manufacturer of wood preservative chemicals with a dedicated team that is eager to ensure the growth of our clients’ businesses along with our own.
Our growth is rooted in an unmatched service to the industry and our commitment to building a long-term partnership with every client.
Our company's factories are located in two areas:
- Mossel Bay, in the Garden Route, serving customers in the agriculture and construction timber sectors, and
- Sabie, in the forestry belt in Mpumalanga province, catering for customers in the agriculture, telecommunication and transmission poles sectors, some of whom export into other Africa countries.
We are truly proud of the fact that we manufacture all our wood preservatives ourselves, without making use of off-site manufacturers. This allows us to keep full control of the entire production process, ensuring that our customers receive top-quality products. The knowledgeable staff at our factories have many decades of experience, ensuring our efficiency at all times.
The Sabie factory has been designed to allow future expansion to meet the growing requirements of South African and other African markets. It is also designed to accommodate the production of new-generation wood preservatives.
Both of these factories are located strategically close to import and export ports. The Sabie factory is the most modern in Africa and the only one of its kind to have completed an Environmental Impact Assessment - a comfort to our clients, as well as ourselves.
Our two factories, in Mossel Bay and Sabie, are able to supply all of South Africa, other African countries and selected export markets with wood preservative chemicals.
We have extended our reach via selected distributors to provide customers in other selected countries with a local service.
Dolphin Bay was founded by Flip Coetzee in 1996. The company's motto has always been "Founded on Integrity", and within the first decade our company grew into a leading supplier of wood preservative chemicals in southern Africa.
The company dramatically increased its market share under the leadership of current Managing Director Bertus Coetzee, due to the strengthening of our focus on customer service and innovation. In recent years Dolphin Bay has been expanded into many African countries, and also has developed new trading and engineering divisions.
Our mission is to grow our business, both nationally and internationally, while helping you to grow yours.
The growth of our company has been strong and steady as that of the growth rings within trees, with the result that we now offer a variety of superior products and services.
Dolphin Bay’s motto is "Founded on Integrity", and strong ethical values underpin all our business relationships.
Dolphin Bay's quality service results in extended agreement with New Forests Company (NFC).
We are delighted that TTP has taken the decision to sign our Quality Pledge.
Dolphin Bay has facilitated visits by Holland and Associates Environmental Consultants to eight of Dolphin Bay's clients.
The Tanzania Electric Supply Company (Tanesco) hosted a three day workshop to address issues causing early pole failure.
The Dolphin Bay Brief will be published in the National Business Initiative's (NBI's) newsletter
Dolphin Bay imports 95% of our raw materials, and we export large proportions of our finished product, as do many of our customers.
We are delighted to welcome the treatment plant Bosco Timbers, situated at the prestigious Lourensford wine estate in Somerset West, on board as a new customer.
In light of the recent environmental compliance letters received by the industry, Dolphin Bay has initiated an assistance process in partnership with our own environmental consultants, Holland & Associates Environmental Consultants.
Drought is becoming the new norm in South Africa and many other African countries, threatening the water supply on which industry, as well as every community, depends.
Businesses will survive junk status, and will even continue to thrive, if they carry on innovating and providing outstanding services and products.
Achieving the recommended retention levels of chemical is a common challenge for wood treaters, and one that is exacerbated by the effects of a changing climate on the structure of timber.
We may think our thoughts are private and largely inconsequential. This is not true.
This year promises to be a positive one for our industry, and the Dolphin Bay team is feeling extremely enthusiastic and energetic about serving each one of our customers.
Finance Minister Pravin Gordhan has praised the business leaders of he CEO Initiative as "innovators".
Timber treaters should feel reassured that a recent letter from the Department of Environmental Affarrs (DEA) in not a threat to their business.
Dolphin Bay is offering a service in partnership with our environmental consultants, Holland & Associates Environmental Consultants.
Dolphin Bay recently carried out a six-day upgrade to a treatment vessel for New Forest Company Uganda (NFC).
The year 2016 was defined by economic volatility and a resulting sense of insecurity through the economy and, of course, our industry.
Dolphin Bay is very proud of the leadership that the National Business Initiative, of which we are a member, is showing in efforts to safeguard our economy and the democratic institutions of South Africa.
Working together, the industry in Tanzania has gained a reprieve to prove that it can produce treated poles of a high quality.
There have been suggestions within the industry that hazardous waste can be washed to reduce the concentrations of CCA it contains, thereby reducing the disposal costs.
Dolphin Bay has introduced a Quality Pledge, providing a platform on which timber treatment companies can show their commitment to excellence.
Renowned scenario planner Clem Sunter addressed business representatives about the key "flags" likely to determine events in South Africa in five to ten years' time.
Dolphin Bay recently designed and installed a tailor-made plant upgrade for client AH Marais and Sons.
If you are wanting to buy or upgrade your existing plant, make sure that the engineering firm you choose is properly accredited.
Economists expect tough times in world markets for the next year or so, but are hoping for a "meaningful" upswing after that.
CCA is widely known as an extremely valuable commodity, making it vulnerable to theft.
Before you consider installing a second timber treatment plant, investigate whether you are getting the maximum product out of your existing plant.
As part of our ongoing commitment to boosting the wood treatment industry in Africa, Dolphin Bay recently held a training session for New Forests Rwanda Limited (NFRL) and other stakeholders.
At Dolphin Bay, we believe in a balanced life for all our staff members. When someone gets it right, we are keen to share their insights with our team and industry, to help inspire others.
New regulations governing the classification of toxic waste will come into effect in August.
Dolphin Bay has received many queries from timber treaters about what sapwood is, and how to determine the correct sapwood retention.
The cracking of CCA- and creosote-treated poles is a serious problem in tropical and sub-tropical regions.
Nedbank chief economist Dennis Dykes has given the Dolphin Bay Brief insight into the implications of our economy being downgraded to "junk" status.
We are thrilled to welcome Darren Marillier as Dolphin Bay as sales executive for the East Africa region.
Darren Marillier recently joined Dolphin Bay and wasted no time after joining our team. Within days, he had organised a seminar to introduce Dolphin Bay to the wood treatment market in Tanzania.
An exciting new market has opened up for CCA-treated poles - to hold up the shade cloth that many farmers are now using to protect their trees and crops.
Water must be treated as a strategic asset ans companies should plan carefully to ensure that critical operations can continue.
Dolphin Bay has joined he National Business Initiative, an umbrella organisation that shares our vision and is committed to ensuring a sustainable future South Africa.
We speak to Dr John Scotcher, Forestry SA's Environmental Constultant about the implications of the drought and the forecast for our industry.
Our industry has made huge leaps in just a few years and we are now launching the wood treatment sector into its "adulthood".
Quadra, the digital treatment calculator created by Dolphin Bay, has been upgraded and become is now more efficient and user-friendly.
SANS specifications that apply to our industry are under constant review in various industry forums.
Dolphin Bay is delighted to have secured a major supply agreement with Swazi company Usutu Forest Products.
Harvesting rainwater makes good business sense and would help many treatment plants ensure a sustainable water supply.
It is essential to protect your workers' health and safety. This is the latest tip from our senior technical advisor, Gareth Jantjies.
Our industry remains robust, despite challenges including the recent lending rate hike.
Dolphin Bay welcomes new client Merensky, one of the biggest forestry and sawmill companies in South Africa
Valid concerns regarding the privacy of digital data have recently been raised in the industry. Dolpin Bay assures all our clients that their data remains confidential.
As the Dolphin Bay team reflects on whether we met our goals last year, Bertus looks to nature for inspiration for the New Year.
Forestry SA Operations Director, Roger Godsmark shares with with us some insights into the forestry and timber industry.
The wood treatment business is now highly organised, is run in an increasingly efficient manner, and presents itself very professionally.
Somerset Timbers' Neville Jacquire was trained by Dolphin Bay Senior Technical Advisor Gareth Jantjies.
Failing to maintain your titration equipment could result in under- or over-treatment
Dolphin Bay consistently provides products of a high quality.
Research into timber treatment will ensure a strong and sustainable wood treatment industry.
Undertreatment is such a serious problem that it could threaten the future of our entire wood-treatment industry.
We offer an alternative to creosote in light of the current shortage.
On the state of the South African economy, Dolphin Bay cuts to the quick and give the facts as efficiently as possible.
Dolphin Bay Sales Executive, Mark Duckham gives some insight into the challenges of business relationships and what he loves about his job.
Bertus points how author Michael Gurian's observations about the true nature of boys has a connection with the true nature of business.
Ross Holland of Holland and Associates answers questions for Dolphin Bay Brief on how to dispose of toxic waste.
The hydrometer is being introduced to the wood treatment industry as the best method to determine correct solution strength.
The New Forests Company currently operates in the East African countries of Uganda, Rwanda and Tanzania
Thinus Ferreira, Operations Manager at Dolphin Bay shares advice on how to deal with the complexities involved in exporting.
AC Whitcher is the first client to have installed Dolphin Bay's auto-titrator, Securus. Shaun Westcott shares the the experience.
Dolphin Bay is one of only a few companies in the country registered to ensure the proper disposal of hazardous waste and can assist your company with the entire process.
Bruce Breedt, Executive Director of SAWPA answers questions wood treaters are asking about the NCRS and its upcoming levy on treated wood
Dolphin Bay recently conducted a survey among our clients, read more about the outcomes.
Dolphin Bay is the first company to make use of this technology in the industry.
The US Federal Reserve Bank has announced that it would not increase its lending rate in June.
Dolphin Bay believes in the importance of improving the skills of young adults in South Africa. Neliswa Lamula is the fourth intern to be taken on at the company where he is doing his final year of pracitcal training.
Dolphin Bay's high service levels are a result of their commitment to adding value to every customer's operations.
We urge our business partners to take a broad perspective, taking in to account the complexity of factors that determine our business success.
At Dolphin Bay we hire people who have the right experience and personality to do an outstanding job.
Quadra is a digital version of the four paper-based treatment books that treatment plant managers use to keep records. Quadra does all the calculations, eliminating human error.
"Customers are realising that CCA is as good, if not better than creasote"
2014 has been a challenging year for South Africa's economy.
"With Securus AT, you know that your timber has been treated accurately and sufficiently"
Dolphin Bay focused on finding an effective fire-retardant barrier after requests from customers for a product that would protect treated poles from the damaging effects of veld fire.
Seeing our clients thrive, drives us to provide an even better service.
2014 has been a year of technological breakthrough for Dolphin Bay.
Recently Dolphin Bay’s second formulation of Permacure Ammonium Copper Quaternary (ACQ) wood preservative, Permacure ACQ 224 has been registered with the department of Agriculture, Forestry and Fisheries.
At the 2014 African Leaders Summit, held in Washington last month, it was clear that investing in Africa has become a priority for the global community.
Based in the industrial area of Paarden Eiland, Cape Town, Timboard Unlimited has now extended its services with a new chemical treatment plant.
Thanks to an influx of orders, timber treatment plant, Swazi Poles, recently opened a second facility to accommodate their growing clientele. Based in Nlanghano in Swaziland, the company specialises in the manufacturing and distribution of treated timber.
Eskom is shopping around for ways to upgrade their power line support structure, which is good news for all suppliers of treated timber poles. Earlier this month, the national power utility, sent out a Request for Information on structures for power lines of 33kV and below.
A second formulation of new generation Permacure ACQ wood preservative, regarded as an environmentally-friendly option, has been registered with the Department of Agriculture, Forestry and Fisheries.
Dolphin Bay regularly collaborates with timber treatment plant construction company, SpecPipe, and Bertus believes that it is their capacity and impeccable workmanship that has helped to cement a good working relationship between the two companies.
For nearly two decades, Dolphin Bay has provided the best possible service to customers regardless of their size.
Two PG Bison Woodline timber treatment plant operators and a supervisor have received certificates of compliance with industry standards after undertaking training by Dolphin Bay.
Dolphin Bay expands its relationship with The New Forests Company and extends its African footprint into Rwanda.
The Dolphin Bay Treatment Calculator is an illustrative cost programme providing an estimate of your unit costs of treated timber.
Companies need to fundamentally re-think the way they employ and remunerate people in order to resolve labour unrest and ensure their sustainability, says human resources consultant Dr Lukas de Swardt.
Gene Ritchie a fifth generation Whitcher is now taking charge of operations at one of Dolphin Bay's valued clients, AC Whitcher Sawmills.
Dolphin Bay has once again offered a placement to a student, hosting them for a year of practical experience.
INFOTOX is an independent company specialising in toxicology and is headed by the country's best practitioners.
Dolphin Bay looks forward to the challenges of a new year and continuing to provide for customer's needs.
We are pleased to announce that this year we were able to implement all the targets we set for ourselves late last year.
The economic downswing has placed pressure on the timber industry, and boosting efficiencies helps companies to cope, says analyst group Crickmay.
Belonging to a company soccer team boosts your staff's motivation and loyalty, which is one of the reasons that Dolphin Bay sponsored the Vuka team's kit.
Teniti Ecotourism's first ACQ treatment went according to plan, with the preservative penetrating to the correct depth, at the plant near Swellendam.
The New Forests Company has contracted Dolphin Bay as the exclusive supplier of CCA to its Ugandan plant.
Normal safety procedures protect workers who come in contact with chemicals, but as an extra precaution, regular testing is recommended.
With currently-used pine species in short supply, manufacturers of agricultural and fencing poles are having to consider alternatives
Dolphin Bay supports the R&B Timber Group cycle team in the FedGroup Berg and Bush Mountain Bike Challenge.
Dolphin Bay has tested and manufactured the first 1000 litres of Permacure ACQ in response to a market segment wanting an environmentally-friendly product.
Dolphin Bay has tailor-made a new device that helps ensure your treatment cycle runs according to schedule, to ensure the optimal efficiency of your operations.
The US Federal Reserve has opted to continue stimulating its economy through quantitative easing - a "stunning" decision that granted our economy a brief reprieve.
Jarome's positive attitude and passion for excellence will make him a great asset to customers in Sabie.
EIAs are a legal necessity for many activities in the wood treatment industry, and hold several benefits for your business.
Dolphin Bay started supplying CCA to new client Swazi Treated Timber this month, after providing the company with extensive free advice on a treatment plant upgrade.
Two chemical engineering students recently finished a year-long internship at Dolphin Bay - the third set of interns to improve their skills in our laboratories.
Dolphin Bay has started trading in Angola, following the delivery of a first consignment of Permacure CCA to our new distributor Gentrade.
Dolphin Bay technicians have just finished installing several new safety and control features at the AC Whitcher sawmill in Cold Stream, in the Tsitsikamma region.
Dolphin Bay wishes to thank our clients for accepting the price increase we were obliged to implement recently after a succession of downgrades in the Rand / Dollar exchange rate.
If you want to keep on producing high-quality products, don't neglect observation processes, says our senior technical advisor Gareth Jantjies.
Dolphin Bay is delighted to welcome Harding Treated Timbers (HTT) as a new customer.
A series of new shocks hit international markets recently, forcing businesses to become more strategic than ever in order to grow.
This treatment tip is the first of many that we will include in future issues of the Dolphin Bay Brief.
Seven third-year students doing the National Diploma in Wood Technology visited Dolphin Bay earlier this month to gain an understanding of the industry
Dolphin Bay chemist Navintherin Moodley is hard at work in our laboratory developing the new procedures for manufacturing Permacure ACQ for the SA market.
Dolphin Bay is proud to welcome Khulani Timber Industries of Modjadjiskloof in Limpopo, a wood treater of long standing, as a new customer.
Few of our clients have met Thinus Ferreira, the operations manager at Dolphin Bay.
Dolphin Bay's technical team conducted a health, safety and environmental audit last month for PG Bison's two treatment plants, the Thesen Sawmill in George and the pole-manufacturing plant Woodline in Great Brak River.
Dolphin Bay is reinvesting in the growth of client Low's Creek to the tune of R250 000, after several years of an excellent business relationship.
Dolphin Bay was the successful bidder to build and install a treatment plant in Zambia for mining company First Quantum Minerals.
Understanding the rand/dollar exchange rate helps us to predict the impact on our industry and plan ahead.
Dolphin Bay engineers have just finished refurbishing a second-hand wood treatment plant for a company called Modomoyo, based in northern Mozambique.
Dolphin Bay has an important new employee - industrial chemist Navintherin Moodley, who was appointed as Chemical Lab Manager at the start of this month.
Bertus urges all players in the wood treatment industry to join the South African Wood Preservers' Association.
To each of our clients and suppliers, we extend a heartfelt thank you.
Gareth Jantjies, our technical advisor, has developed a tremendous field of expertise, and the transfer of his knowledge to other staff is critical to the growth of our business.
In 2012 we fine-tuned and expanded our client service programmes, with fantastic results for your business and ours.
Dolphin Bay factory was audited by by the Department of Agriculture, Forestry and Fisheries (DAFF) recently, and we are proud to report that we passed with flying colours.
In an exclusive agreement, Dolphin Bay has appointed the international chemical giant Acol to distribute Dolphin Bay's products in Zimbabwe.
Dolphin Bay has removed the contaminated waste of several clients. The most recent example
There are only three factories producing wood treatments in Africa, and Dolphin Bay owns two of them. The combined factories have a production capacity of 300 000kg of CCA per month, and this can be doubled by the introduction of additional shifts.
Dolphin Bay produces CCA; the new-generation wood preservative ACQ, which can be used in certain high-hazard applications; Boron, one of the world's most environmentally friendly wood treatments, and P-TBTN, an LOSP preservative. The company has ensured a continuity of supply of CCA, for which demand is continuing to grow sharply, fuelled partly by the ongoing creosote shortage.
Publication: Farmer's Weekly: New treatment specs for eucalyptus poles on the cards
Publication: Chemical Technology: Treatment specs of new eucalyptus hybrids
Publication: Timber IQ: Under the microscope: Eucalyptus treatment
Publication: Forestry SA: NBI outlines water risks
Publication: Entrepreneur Magazine - How Quantum Physics can boost your business.
Publication: Forestry SA - Our industry reached adulthood
Publication: Forestry SA - A forecast for forestry
Publication: Forestry SA - Heartfelt welcome to Usutu
Publication: Forestry SA - Harvesting rainwater makes good business sense
Publication: Forestry SA - Welcome to Merensky
Publication: Forestry SA - Preparing for the rocky ride
Publication: Forestry SA- Our quality control programme
Publication: Forestry SA - Industry kick-starts crucial reseach
Publication: Forestry SA - The big picture brings hope
Publiction: Forestry SA - CCA: A viable alternative to tradition
Publication: Fin24 - How Dolphin Bay beats hard times
Publication: Forestry SA- Inspectors clamping down on hazardous waste
Publication: Forestry SA - Unpacking the role of the NRCS
Publication: Forestry SA - Securus: The financial benefit is obvious
Publication: Engineering News - Automation improves wood treatment process
Publication: Timber.co.za - Dolphin Bay develops technology to promote accuracy
Publication: Timber.co.za - Exploring the discussion around solution uptake values for timber treatment
Publication: Bizcommunity - Government and business must work together to boost SMME's
Publication: Engineering News - Structural steel manufacturer constructs timber treatment plants
Publication: Bizcommunity - Dolphin Bay extends African footprint into Rwanda
Publication: Bizcommunity - Dolphin Bay manufactures new-generation wood preservative
Publication: Engineering News - 'Chemical expands market opportunites'
Publication: Fin24 - 'Custom made for success'
Publication: How we made it in Africa - 'Diversifying trade could help Africa industrialise'
Publication: Mining Weekly - 'Copper mining adds value to waste timber removed for mining operations'
Publication: How we made it in Africa - 'Chemical company boss explains why he sees growth in Africa'
Publication: South Africa magazine - 'Build your business, even during a recession'
Publication: SA Builder Magazine - 'How to choose a wood preservative'