Dolphin Bay has the privilege of working with The New Forests Company (NFC) for two years, and is delighted to have been able to help fulfil the company’s needs as it expands its operations in Africa.
These high service levels are a result of our commitment to adding value to every customer’s operations, whether they are in South Africa or another country.
We are now very proud to be working with Darren Marillier at New Forests. Darren has extensive experience in the industry and was appointed as the company’s Group Pole Plant Manager in July last year. “Darren has extensive knowledge and technical capability, and is making a huge contribute to New Forests by applying all that he has learnt in order to take the company’s operations to the next level,” says Bertus.
“The reason that Dolphin Bay is successful in Africa is that we choose our customers very carefully. New Forests is a very reputable international company that employs knowledgeable, eager people who operate with integrity. Instead of jumping into a country to make a quick profit, the company is investing in the future by establishing new plantations. This commitment to a long-term business model gives us the confidence to offer them unique products.”
Commenting on the state of timber treatment in Africa, Darren confirms the dominance of the electricity pole market, while the building, fencing and construction timber markets remain very small. Historically, preservation quality standards have been questionable in some African markets, but companies like New Forests are continually raising the bar and irresponsible treaters are being exposed, he says. “Over the next decade quality standards are expected to continue rising, until they match global standards.”
Access to a sustainable source of timber is a challenge in many African countries. To overcome this difficulty, The New Forests Company is developing vast number of plantations in East Africa, most of which are FSC-accredited.
Darren says his company values Dolphin Bay’s great attitude to business. “The New Forests Company has a good working relationship with Dolphin Bay, who has proved to be a very flexible and accommodating supplier, willing to accommodate our business requirements,” he says.
“Their responsiveness and high service levels stand them in good stead.”