Every year, the Dolphin Bay team has an honest discussion about whether our goals for the previous year were met and, if not, what should be changed. Each staff member then sets five new focus points for the New Year. This discussion centres around an agreed theme.This year, Bertus chose to look to nature for inspiration. He had sent to the team an email introducing them to the idea of quantum entanglement, and asked them to research the subject and think about any bearing it had upon our business, and their own focus points.“We were so excited by the outcome of the discussion, which really got us thinking, that we thought we would like to share our discussion points,” says Bertus.“Quantum entanglement” refers to how two particles that are “entangled” are connected, regardless of their distance. If one of the pair does something the other seems to know about it instantaneously and reacts appropriately, according to the laws of physics.Previously, scientists believed nothing could move faster than the speed of light, which they believed was the maximum possible speed – the “cosmological speed limit.” However, experiments have shown that the communication between entangled particles is instantaneous, exceeding even our current understanding of this limit.Says Bertus: “I enjoy seeing how the rules of nature work for business, too, and what makes this theme special is that it concerns each of us, as a person. Just as particles can be ‘entangled’, all of us within a business are connected. How we feel eventually determines how we interact with others, and even the slightest of these interactions has an influence on the business and the team – the other ‘entangled’ parties. This means that everything we say and do influences those around us, and therefore the culture and success of the business.“To visualise this concept, you could see people as one particle, and the business as another. If a staff member does something, the business as a whole knows about it, and reacts, instantaneously on the other end. This means that it is important to be conscious of our interactions and know that everything we do has a positive or negative impact. We might not see this immediately, but the compounded effects will be felt over time.”Dolphin Bay grew consistently and steadily last year, thanks to the support of our team, our focus on sustainable growth and our loyal customer base. We are confident that we will maintain this momentum, and will ensure that we stick to our core business values and continue growing our business vision, in order to serve our clients.“Sometimes we all need to be reminded that we do not live in isolation but that we contribute to a bigger picture and we all have a part to play,” concludes Bertus.