CEO Introduction

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Bertus Coetzee dolphin bay

Bertus Coetzee is the owner and MD of Dolphin Bay.

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THE VALUE OF A GOOD SUPPLIER

I needed to explain an awkward situation to a supplier and to apologise that it had arisen. His response was completely unexpected. “Not at all. I enjoyed the discussion, and I’m glad we’ve had it,” he said. “We’ve been in similar circumstances in the past and managed to overcome them successfully.”