• Home
  • About Us
  • Our Story
  • Products
    • Permacure CCA
    • Permacure ACQ
    • Permabore Boron
    • Waterguard Wax
    • Close
  • Services
  • Digital Solutions
    • Digital Tools
    • Close
  • Contact Us
  • search icon
    • Close
  • Dolphin Bay white icon
  • GET IN TOUCH
  • CUSTOMER APPLICATION FORM
Menu
  • Dolphin Bay logo
  • CCA treated timber iconPermacure CCA
  • acq preservativesPermacure ACQ
  • Dolphin Bay ServicesServices
  • Dolphin Bay NewsNews
  • Dolphin Bay NewsNewsletters
  • pressMedia
  • OurBlogOur Blog
  • dolphin bay icon
Sep 16
Kwambo

“FRIENDLY AND KNOWLEDGEABLE” APPROACH CLINCHES DEAL WITH KWAMBO

  • September 16, 2019

Kwambo Poles & Timber has brought on Dolphin Bay as a supplier in a decision that owner Colin Lucke says is “not just about price, but about service”.

This follows extensive advice and guidance from Dolphin Bay’s Mark Duckham long before Colin bought the business, to someone he “knew little about and had never met,” Colin points out.

“As part of the due diligence on our recent acquisition of Kwambo Poles & Timber, I needed some insight into timber treatment process,” Colin says. “I got Dolphin Bay’s number in 2018, and Mark Duckham provided me with more than enough information, in a friendly and knowledgeable manner.”

 

“Often one forgets about the back-up service that goes along with supply.”

 

In February 2019, Colin phoned Mark again to let him know that he had decided to buy the business, and to thank him for the help and guidance he had given. “As we progressed and finally bought the business in March 2019, Mark continued to support us in answering various queries,” Colin says. “He continues to do so and has been extremely helpful in determining some of the legal issues surrounding whether certification of the treatment plant is required.”

Price often dictates who one chooses as a supplier, “but people tend to forget about the back-up service. My advice to other timber treaters would be to take this into account,” Colin says.

Kwambo is an established business with a very good name in the KwaZulu-Natal North Coast community of Kwambonambi. The new owners have identified the potential for an increase in productivity and revenue at the plant – especially in the local rural Ulundi tribal areas, where there is a promising market for home building and fencing for smallholdings.

Mark describes Colin as “down-to-earth, switched-on and easy to do business with. From Dolphin Bay’s side, we are thrilled about this partnership with Kwambo Poles & Timber, and the certain growth of the company.”

  • Author
  • Recent Posts
Dolphin Bay Brief
Dolphin Bay Brief
Dolphin Bay is a chemical company specialising in the manufacture of wood preservatives. We are a major market player within the African continent, where our products and services are supplied to reputable companies supplying treated timber to the agricultural, building, electrical and communications industries.
Dolphin Bay Brief
Latest posts by Dolphin Bay Brief (see all)
  • THANK YOU FOR TRUSTING US - February 25, 2021
  • NEW CLIENT PANOCAL BLOSSOMS THROUGH DIVERSIFICATION - February 25, 2021
  • WORD OF MOUTH CLINCHES AGREEMENT WITH LAKEWOOD - February 25, 2021

Comments are closed.

Welcome to Dolphin Bay Brief which delivers the latest news and insights about our sector, related industries and the broader economy in which we operate.

IN OTHER DOLPHIN BAY NEWS

  • WHY GOVERNMENT SHOULD MEND ITS RIFT WITH BUSINESS
    WHY GOVERNMENT SHOULD MEND ITS RIFT WITH BUSINESS
  • ADDING VALUE FOR MTO
    ADDING VALUE FOR MTO
  • USING TECH TO BOOST YOUR CHILD’S DEVELOPMENT – AND CHARACTER
    USING TECH TO BOOST YOUR CHILD’S DEVELOPMENT – AND CHARACTER
  • INSIGHT INTO THE COPPER PRICE
    INSIGHT INTO THE COPPER PRICE
  • KHULANI PRAISES ‘USER-FRIENDLY, PRECISE AND TIME-SAVING” QUADRA
    KHULANI PRAISES ‘USER-FRIENDLY, PRECISE AND TIME-SAVING” QUADRA
  • TO PREVENT LEACHING, APPLY A THOROUGH VACUUM
    TO PREVENT LEACHING, APPLY A THOROUGH VACUUM
  • TANESCO LAUNCHES NEW SPECS
    TANESCO LAUNCHES NEW SPECS
  • INCREASED CHALLENGES CREATED BY ILLEGAL TIMBER TREATERS
    INCREASED CHALLENGES CREATED BY ILLEGAL TIMBER TREATERS
  • “VITAL SOURCE OF HOPE” FOR SA
    “VITAL SOURCE OF HOPE” FOR SA
  • HELPING NFC GAIN “MORE COMPETITIVE EDGE”
    HELPING NFC GAIN “MORE COMPETITIVE EDGE”

FILTER BY NEWS CATEGORY

  • Our Company
  • Our Customers
  • Our Industry
  • Our Society

Dolphin Bay icon

Dolphin Bay is committed to serving our industry, in order to ensure the growth of your business and ours. We are industry experts, constantly monitoring national and international markets for new trends and developments.

SIGN UP

CONTACT INFO

Voorbaai Crescent, Bayview Industria, Mossel Bay Phone: +27 (0) 44 6951575 E-Mail: info@dolphinbay.co.za Web: www.dolphinbay.co.za
Website designed and developed by One Hundred Percent - Design and Marketing Consultancy
This site uses cookies: Find out more.