We wanted to automate our factory operations. At first, we shrugged off the idea of robots. They are usually seen in car factories, after all.
Nevertheless, we hate to shut out an inspiring idea, so we continued to explore the option of robots along with other supporting automation. After we commissioned our first robot, Oliver, we were so excited to see him at work that we went to look for a wife for him.
We were lucky to find Lydia. She is a great addition to the family.
Our motivation was not to acquire new hardware, but to give our team and customers a specific experience: one of growing trust and confidence in Dolphin Bay.
It is extremely easy, as part of companies’ marketing spin, to claim “We care”. However, we want to show it. Our modernised factory does this in its design, which simplifies the complexities of a modern manufacturing plant into an effortless interface for our operators. They are no longer manual labourers but have been upskilled to manage sophisticated electronic equipment.
For all of our team, it is a sheer pleasure to be and work on the factory floor. This results in everyone being there much more frequently – no more stark divisions between factory and office staff – which has done wonders for our whole team’s camaraderie.
Let’s be honest: it’s not always easy, but it’s much more fun doing it this way!
In an assurance to customers, the automation gives us unprecedented accuracy in the manufacturing process and the quality of our Permacure CCA.
In a similar spirit to the one driving the automation, we decided to create a short video (Click to follow link) to share Dolphin Bay’s character with you. The video captures the essence of our relationship with our customers.
Along with this newsletter, we are sharing with you some previously unseen photos showing the complexity of our automation processes. It is fascinating.
Dolphin Bay values the relationship we have with every one of our customers and suppliers. We look forward to bringing all that we have learnt, to the industry and to our clients.
We feel excited, just thinking about it!
In case you haven’t seen our video, here it is.