Several scenes have been milling through my mind recently. I realise that they all hang together, and all bring illumination. The first scene is the male lobster, scuttling along on... read more →

We often hear the saying: “This is not personal, it’s business.” But is this true, or even possible? Any decision that we make that influences another person’s life is, by... read more →

It promised to be a difficult conversation. However, the outcome inspired me. I needed to explain an awkward situation to a supplier and to apologise that it had arisen. His... read more →