Agora Wood Products in Tanzania is the latest East African company to benefit from a partnership with Dolphin Bay, which has helped its sales reach double-digit growth.
After providing support to the company for several years, we reached a formal supply agreement early this year. “We always liked the business approach of the founder and CEO, Elisha Edison, and knew that in time the company would make a good, reliable customer,” said Bertus.
Dolphin Bay’s Darren Marillier remembers helping out one Saturday during Agora’s first treatment cycle, when the company was still starting out. “It ended late at night, and we were all huddled in a corner of the plant, making sure we got that first charge out. It’s something we laugh about now, and something we’ll remember far into the future,” Darren said.
“If any other timber treaters in Africa want peace of mind, they should try Dolphin Bay without any hesitation.”
Over the years, Dolphin Bay assisted Agora with advice, input and training on how the company could best run its new plant. This year, we enabled them to thrive through the terms of our agreement, which were so beneficial that Agora could redirect more resources towards procuring raw poles. “Suddenly, Agora’s treatment plant became a hive of activity,” Darren observed. “It’s been so busy that they recently asked if we could come in and help them with site planning.”
Elisha has high praise for Dolphin Bay’s “good customer service and outstanding technical support”.
The terms of our agreement with Dolphin Bay has helped Agora’ sales to grow by an average of 17% per month and significantly reduced the stress that was “giving me sleepless nights,” he says. “If any other timber treaters in Africa want peace of mind, they should try Dolphin Bay without any hesitation.”
Bertus describes Elisha as being “a real contributor” to the industry.
“We are thrilled to see the difference Dolphin Bay has made in his business and life,” Bertus said.
“We’re here to do good business that is sustainable for both companies and the industry in which we operate.”